Ceremonia
UX Writing
I conducted research to identify the most frequent questions and concerns from customers by reviewing feedback and comments on the company’s social media platforms. Based on this research, I compiled and added relevant information to the FAQ section to ensure it addressed the most common inquiries and provided a more comprehensive customer experience.
Additionally, collaborating closely with stakeholders and product teams, I created engaging product copy that reflected the brand’s voice and tone, ensuring consistency across all digital touchpoints.
FAQ
Mascarilla de Guava
Color Protect and Damage Repair
A deeply conditioning hair mask for color treated and/or damaged hair that’s clinically proven to reduce split ends by 60% and breakage by 25%.
Papaya Scalp Scrub
Exfoliating Shampoo Treatment
This 5-time award winner is your hair's essential detox - pink salt and papaya enzymes exfoliate and remove product build up, without the harsh ingredients.
Products
